1. Introduction

At Nexwave IT, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our remote support services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Contact information (name, email, phone number)
• Device information and specifications
• Support session details and logs
• Communication records

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our services
• Improve and personalize your experience
• Communicate with you about our services
• Ensure security and prevent fraud

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

• Access your personal information
• Request correction of your data
• Request deletion of your data
• Object to processing of your data