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Comparisons9 min read359+ words

Dedicated vs Shared IT Support: Which is Right for You?

Dedicated vs Shared IT Support. Unbiased comparison and expert recommendations from Nexwave IT to help you make the right choice.

Should your business choose Dedicated or Shared IT Support? This comparison examines the key factors that should influence your decision.

The Nexwave IT Advantage

What sets our IT services apart:

1

Response Time: Average 15-minute response for critical issues

2

Resolution Rate: 94% of issues resolved on first contact

3

Customer Satisfaction: 98% client retention rate

4

Cost Efficiency: Our clients save an average of 30% compared to competitors

How We Deliver IT services

Step 1: Assessment We start by understanding your current technology environment and business objectives.

Step 2: Strategy Our team develops a customized plan tailored to your specific needs.

Step 3: Implementation We deploy solutions with minimal disruption to your operations.

Step 4: Ongoing Support Continuous monitoring and support ensures your technology works for you every day.

The Right Partner for Your Business

Choosing an IT provider is a significant decision. Here's why Nexwave IT is the right choice:

Experience: Years of serving businesses across the GTA Expertise: Certified professionals who stay current with technology trends Commitment: Your success is our success Value: Enterprise-grade service without enterprise pricing

Frequently Asked Questions

What's included in your IT support services?

Our comprehensive services include 24/7 monitoring, helpdesk support, security management, backup solutions, and strategic IT consultingโ€”all for one predictable monthly fee.

How do you handle after-hours emergencies?

Our support team is available 24/7. Critical issues are addressed immediately, regardless of the time.

Can you work with our existing IT infrastructure?

Yes. We assess your current environment and optimize it rather than forcing unnecessary changes. We work with what works.

Why pay more for less?

30% Higher Quality with proactive support

Free Initial Consultation to understand your needs

No Obligation Quote tailored to your business

Schedule Your Free Consultation

Let's discuss how Nexwave IT can help your business thrive.

The right IT services transforms technology from a cost center into a competitive advantage. For GTA businesses ready to experience the difference, Nexwave IT is here to help.

Ready to Transform Your IT?

Experience IT support that delivers real value for your business.

30%
Lower Costs

Same enterprise-grade service at significantly better value

30%
Better Quality

Proactive support means fewer problems, faster resolutions

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24/7 Support
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15-min Response
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No Lock-in
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